Returns & Exchanges

At The Kinkery, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and hygiene seals are intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels, accessories, and promotional materials are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.